24/7 Istanbul
0850 711 02 58Our phone line is open from 08:00 to 18:00 on weekdays.
Write to Us
[email protected]We try to respond to your emails within 24 hours at the latest.
Callendoc Ltd
R&D Centre
YTÜ Davutpaşa Kampüsü Teknoloji Geliştirme Bölgesi B1 Blok - 101
Esenler / İstanbulGet Directions
Head Office
London / United KingdomGet Directions
Callendoc GMBH
Callendoc GmbH - Großbeerenstraße 60, 10965
Berlin, GermanyGet Directions
Frequently Asked Questions
You can search the help centre for your questions or problems, or access sample questions by selecting topics from the categories below.
The first 7 days of Callendoc usage is a trial period, and is free.
During the trial period, you can benefit from support services like all our other users and use the application as you wish.
During the trial period, you can save all your data to your computer at any time.
If you wish to delete all your data, you can delete your data from Callendoc through the Settings menu with your Clinic Manager account. We remind you that we cannot recover your data if you change your mind about such a situation.
Upon your request, we can quickly transfer all your content to the Callendoc database by entering your old data into the Excel template we will send you.
You can make the purchase during the trial period by entering the settings menu with your administrator account and within the options that will be offered to you by credit card or bank transfer.
When the renewal period approaches, the system will make the necessary reminders to you. As we do not store your Credit Card information in our system, you will be asked to enter your details again during renewal.
Our consultancy team is with you with unlimited and free support throughout your use of Callendoc.
You can reach us by sending an email to [email protected], through live chat from within the application (from the "Get Support" section under the user menu in the top right corner) or by phone on weekdays between 09.30 - 17.00 at 0850 711 0 258.
