Call Us
0850 711 11 33You can call us on weekdays between 09:00 - 18:00 to get quick answers to your questions.
Write to Us
[email protected]You can reach us from our email address for your questions and problems. Messages will be responded to within 1 working day at the latest.
Our Contact Addresses
Don't hesitate to contact us with your questions, suggestions or support needs
R&D: YTÜ Davutpaşa Campus Technology Development Zone B1 Block - 101 Esenler / İstanbul Get Directions
Head Office: London / United Kingdom Get Directions
Callendoc GmbH - Großbeerenstraße 60, 10965 Berlin, Germany Get Directions
Frequently asked questions
You can search the help centre for questions you're curious about or problems you're experiencing, or you can access example questions by selecting headings from the categories below
Callendoc is a healthcare platform with thousands of doctors.
It includes features that enable clients to consult with doctors online, manage all health data from a single centre, and share this health data with doctors of their choice if they wish.
This way, you can access physicians on the system from anywhere and at any time.
If you can't decide whether you need to go to hospital.
When you're thinking of going to hospital for non-urgent reasons.
When you want doctors to interpret your laboratory test results.
When you want to get expert doctors' opinions about your health problems.
When you want to consult a second doctor about the diagnosis your doctor has given you
If you're thinking of going to the doctor but can't find the time.
If you're looking for the right doctor for you.
Callendoc provides world-standard data security with its security certificates.
It is fully compliant with KVKK. Furthermore, all data is stored securely in our data centres located in Turkey.
Particularly, online video consultations can never be recorded by the system.
End-to-end encrypted video transmission is provided with P2P technology.
No. You need internet to access Callendoc.
You can benefit from this system very simply.
Sign Up: You can easily sign up with just a few basic details on the system.
Choose a Suitable Time: You should book an appointment for a time when your chosen physician is available.
Make Payment: You can securely pay the fee determined by the physician with your credit card.
Wait for the Physician's Call: At your appointment time, the physician will call you through our mobile application. Make sure you have downloaded the application and logged in.